black and white bed linen

The Fine Print

Effective July 2025

These terms and conditions govern all pottery classes, workshops, studio access, and services provided. By booking or participating in any of our offerings, you acknowledge that you have read, understood, and agree to our terms.

Class & Workshop Bookings
  • All bookings must be made in advance through our online booking system

  • Payment is required at the time of booking to secure your place

  • We do not accept walk-in participants without confirmed bookings except on advertised Open Days

  • Class fees include all basic materials (clay, standard glazes), tools, equipment use, but exclude firing unless specified

  • Firing cost is based on the weight of your finished piece and charged at 1p per gram

Pricing Structure
  • All prices are for studio use, tools and materials

  • Pricing varies for regular classes depending on quantity purchased - Bundles of 4, 8 and 12 are available

  • Sessions are 2.5-hour inclusive of set up and clear down/cleaning

  • Regular beginner courses cover comprehensive pottery fundamentals of handbuilding and throwing

  • Private sessions: Available by arrangement

  • All fees vary by program - see individual workshop descriptions on our booking page

  • Online payments accepted through our booking platform

  • All fees must be paid in full before class attendance

  • Firing costs can be paid by cash or card once weighed and prior to firing

  • Gift vouchers (available on our booking page

Payment Methods

Booking & Payment

Cancellation & Rescheduling

Student Cancellations
  • Cancellations must be made at least 24 hours before your scheduled class

  • Cancellations within 24 hours or no-shows are non-refundable and non-transferable

  • Rescheduling is subject to availability and must be requested within the same term/month

  • Emergency cancellations will be considered on a case-by-case basis

Studio Cancellations
  • We reserve the right to cancel classes due to insufficient enrolment, instructor illness, weather conditions, or unforeseen circumstances

  • Students will be offered alternative dates, full refunds, or class credits for studio-initiated cancellations

  • We are not liable for travel expenses or other costs incurred due to class cancellations

  • The studio will close for a short period in summer and over Christmas

  • Terms and courses will be arranged to accomodate these breaks

  • Students with memberships may arrange to continue using the studio by arrangement, but any work produced will be only be fired when the studio re-opens

Closure
Work in Progress
  • All work must remain in the studio until completion

  • Greenware (unfired pottery) cannot be removed from premises

  • Label all work clearly with your name and date

  • Work storage available for up to 6 weeks after class completion

  • Unclaimed work after 6 weeks becomes property of the studio

Clay & Materials
  • Basic clay and standard glazes included in class fees

  • Specialty clays or glazes available for additional cost

  • No outside clay or glazes permitted without prior approval

  • Excessive material usage may incur additional charges

  • All clay scraps and sludge must be returned to reclaim area

Pottery Work & Materials

  • Students participate at their own risk and must follow all safety guidelines

  • Appropriate clothing required: closed-toe shoes, clothes that can get dirty, long hair tied back

  • Remove or secure loose jewellery and electronics before working

  • Students must attend safety briefings before using equipment

  • First aid kit available on premises

Health & Safety Requirements
  • Respect shared workspace and other students' work

  • Never handle, move, or touch other students' pottery without permission

  • Clean your workspace thoroughly after each session

  • Return all tools to their designated locations after use

  • Maintain a supportive and inclusive environment for all participants

Studio Etiquette
  • Only use equipment after proper instruction from instructor

  • Report any equipment malfunctions immediately

  • Do not remove tools or materials from the studio

  • Studio equipment is for class participants only

Equipment Usage

Student Conduct & Safety

  • Instructor guidance is required for glaze application

  • Clean brushes thoroughly between different glazes

  • Ensure glaze-free bottoms on all pieces before firing

  • Studio not responsible for glaze results or color variations

  • Glazing service not provided - students must complete their own work

Glazing Guidelines
Firing Process
  • All firing is performed by qualified studio staff

  • Standard firing schedule: approximately 2-3 weeks turnaround

  • We reserve the right to refuse firing if work is unsuitable or poses risks

  • Firing is charged at 1p per gram at green stage

  • We currently are unable to fire very large pieces. Please check maximum dimentions available before you plan your make

Firing Risks
  • Pottery may crack, warp, or break during firing process

  • Studio not liable for firing failures due to the inherent nature of ceramics

  • Students accept all risks associated with the firing process

  • No guarantees on final results or appearance

Kiln Firing

Limitation of Liability
  • Students participate at their own risk

  • Studio not liable for personal injury except where legally required

  • No responsibility for personal belongings brought to studio

  • Students liable for damage to studio property or equipment caused by negligence

Personal Property
  • Bring valuables at your own risk

  • Studio not responsible for theft, loss, or damage to personal items

  • Finished pottery collection is student's responsibility

Liability & Insurance

Code of Conduct
  • Respectful behaviour required at all times

  • Discrimination, harassment, or disruptive behaviour will result in immediate removal

  • Right of admission reserved

  • Membership may be terminated for violation of terms

Modifications
  • Terms subject to change with reasonable notice

  • Updated terms will be posted on website and in studio

  • Continued participation constitutes acceptance of modified terms

General Provisions

Contact & Communication
  • Questions or concerns should be directed to play@theclaycollective.co.uk

  • Emergency contact: 07710084002

  • Regular updates provided via email newsletter

Intellectual Property

  • Studio may photograph work and classes for promotional purposes

  • Students grant permission for use of images in marketing materials

  • Individual student work remains property of the student

  • Templates and guides remain intellectual property of the studio